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We're here to help answer any questions or assist in picking the perfect item. CONTACT US NOW.
We're here to help answer any questions or assist in picking the perfect item. CONTACT US NOW.

Shipping Policy & Payment

Shipping
Two people preparing antique item to be shipped

Due to the fragile nature of antiques, shipping is arranged separately for each item we have for sale. Smaller items may be sent via common carrier and couriers. Larger items, sculptures, clocks, mirrors, and furniture, may need to be shipped to your house and installed. With all these variables shipping charges will be calculated and processed separately from your initial purchase of products. After you purchase a product an email will be sent to you within 1-2 business day outlining the total cost for shipping. If you agree to the charges we will need to process your credit card a second time for the shipping costs and your items will then be processed for delivery.

Local Pick Up

Local pick up in Kingston, Ontario, can be arranged by appointment. Contact us by phone 613-767-6538 or email elleke@ellekeantiques.com. 

Customer Arranged Shipping

We will package any item for delivery on customer shipping account. Note that any courier shipments need to be packaged to withstand a four foot drop test. Your item will be photographed in its packaging. The responsibility for safe transit is with the customer when the item is picked up.

Shipping Via Our Carriers
Antique item being packed for shipping

We will get you shipping quotes depending on your service needs and arrange shipping. You may need white glove service (carrier brings into your home, sets up and removes packaging material) or maybe your item is boxed with Styrofoam packing peanuts and sent to your address. A signature will be required on receipt, and you are responsible for inspecting the item before you accept delivery. We do not ship to P.O Boxes. Rates are calculated from Kingston, Ontario.

Shipping Via Our Truck

If required, we can ship via our truck and set up your antique in your home. Our delivery range is North America wide. This option is not typically viable for less expensive items.

International Shipping

We have extensive experience with international shipping. Inquiries welcome contact us today.